Do you have some Questions?

Welcome to Dynamic Tourism’s FAQ section! We’re here to answer your most common questions about bookings, policies, and travel support — so you can book with total confidence.

Booking & Payments

Q: How do I book a travel package with Dynamic Tourism?

A: Simply browse our travel packages, choose your destination and dates, and complete your booking securely through our website. Or you may call one of our sales associates.

Q: What payment methods do you accept?

A: We accept major credit cards including Visa, MasterCard, and American Express, as well as Apple Pay and Google Pay.

Q: Can I reserve a package and pay later?

A: Full payment is required at the time of booking to confirm your reservation.

Travel Packages & Customization

Q: Are the packages customizable?

A: Yes! We can personalize your trip to include specific hotels, experiences, duration or transportation options. Just contact our team before booking.

Q: Do you offer packages for groups or companies?

A: We do. We provide tailored solutions for families, friend groups, and corporate retreats. Please reach out for customized quotes.

Cancellations & Refunds

Q: What is your cancellation policy?

A: Each tour or service has its own cancellation terms, which are listed on the respective package page. If unsure, contact us before booking.

Q: How long does it take to receive a refund?

A: Refunds are typically processed within 7–10 business days to your original payment method, depending on the provider’s terms.

Travel Requirements

Q: Do I need a visa for my destination?

A: Visa requirements depend on your nationality and destination. We recommend checking with the destination’s consulate before booking.

Q: Can you help with visa applications?

A: Yes, we provide full consular assistance to get visas for Sikh pilgrimage in Pakistan. However, there are certain restriction for certain nationalities. Please contact one of our sales associates for further details.

A: While we don’t handle visa processing for other countries such as Iran, Iraq and UAE, we can provide guidance to help you apply.

Health & Safety

Q: What safety measures are in place during tours?

A: We partner only with vetted travel providers who follow international safety standards and hygiene protocols.

Q: Are vaccines or health documents required?

A: Requirements vary by destination. Always consult the latest travel advisories from your local government or the destination country.

Support During Travel

Q: What if I face an issue during my trip?

A: Our customer care team is available 24/7 via phone or email to assist you while you travel.

Q: What happens if my flight is delayed or canceled?

A: Let us know immediately and we’ll do our best to adjust your tour schedule accordingly, based on availability.

Digital Access

Q: How do I access my booking details?

A: After booking, you’ll receive a confirmation email. You can also log into your Dynamic Tourism account to view or download your itinerary.

Q: Can I download travel documents in advance?

A: Yes, all travel vouchers, confirmations, and relevant documents are downloadable from your account dashboard.

General Questions

Q: Where is Dynamic Tourism based?

A: We are a Canada-based company, offering curated travel experiences globally.

Q: How do I contact you for more information?

A: Use our website’s live chat or email us at care@dynamic-tourism.com.

You can also call our support team at:

+1 (905) 616-7100 or +1 (519) 697-7799.

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