Welcome to Dynamic Tourism’s FAQ section! We’re here to answer your most common questions about bookings, policies, and travel support — so you can book with total confidence.
Q: How do I book a travel package with Dynamic Tourism?
A: Simply browse our travel packages, choose your destination and dates, and complete your booking securely through our website. Or you may call one of our sales associates.
Q: What payment methods do you accept?
A: We accept major credit cards including Visa, MasterCard, and American Express, as well as Apple Pay and Google Pay.
Q: Can I reserve a package and pay later?
A: Full payment is required at the time of booking to confirm your reservation.
Q: Are the packages customizable?
A: Yes! We can personalize your trip to include specific hotels, experiences, duration or transportation options. Just contact our team before booking.
Q: Do you offer packages for groups or companies?
A: We do. We provide tailored solutions for families, friend groups, and corporate retreats. Please reach out for customized quotes.
Q: What is your cancellation policy?
A: Each tour or service has its own cancellation terms, which are listed on the respective package page. If unsure, contact us before booking.
Q: How long does it take to receive a refund?
A: Refunds are typically processed within 7–10 business days to your original payment method, depending on the provider’s terms.
Q: Do I need a visa for my destination?
A: Visa requirements depend on your nationality and destination. We recommend checking with the destination’s consulate before booking.
Q: Can you help with visa applications?
A: Yes, we provide full consular assistance to get visas for Sikh pilgrimage in Pakistan. However, there are certain restriction for certain nationalities. Please contact one of our sales associates for further details.
A: While we don’t handle visa processing for other countries such as Iran, Iraq and UAE, we can provide guidance to help you apply.
Q: What safety measures are in place during tours?
A: We partner only with vetted travel providers who follow international safety standards and hygiene protocols.
Q: Are vaccines or health documents required?
A: Requirements vary by destination. Always consult the latest travel advisories from your local government or the destination country.
Q: What if I face an issue during my trip?
A: Our customer care team is available 24/7 via phone or email to assist you while you travel.
Q: What happens if my flight is delayed or canceled?
A: Let us know immediately and we’ll do our best to adjust your tour schedule accordingly, based on availability.
Q: How do I access my booking details?
A: After booking, you’ll receive a confirmation email. You can also log into your Dynamic Tourism account to view or download your itinerary.
Q: Can I download travel documents in advance?
A: Yes, all travel vouchers, confirmations, and relevant documents are downloadable from your account dashboard.
Q: Where is Dynamic Tourism based?
A: We are a Canada-based company, offering curated travel experiences globally.
Q: How do I contact you for more information?
A: Use our website’s live chat or email us at care@dynamic-tourism.com.
You can also call our support team at:
+1 (905) 616-7100 or +1 (519) 697-7799.
Dynamic Tourism stands out as a premier tour operator based in Canada, providing an extensive selection of itineraries that encompass Religious Tourism, adventure, rich cultural experiences, and exciting special interest tours across the nation, including the Deosai Fairy Meadows Tours, Gondogoro La Trek, and K2. Additionally, we offer a wide variety of Land / Air transport services across Pakistan.